Liquor Licence

If you are in NSW, your contract of sale is with Lotus Dining, Liquor Licence number LIQ0660032922 as the liquor is sold from our website by the holder of that Liquor Licence.

Accordingly, the sale of liquor pursuant to an offer to purchase from this website is made at the licensed premises attached to the applicable Liquor Licence.

If you are requested, you agree that: (a) on delivery, the person accepting delivery may be required (i) if the recipient looks under 25 (at our discretion), provide proof of ID (including photographic identification and date of birth) and the name and date of birth of the recipient will be recorded; and (b) we are instructed by you, the customer, to deliver the product to a person at the delivery address provided they meet our other delivery requirements.

Information collected and recorded under this requirement will be held for a minimum of 12 months.

These are requirements that Lotus Dining has in place to ensure it is complying with NSW Licensing Legislation, and if the person accepting delivery is unable to comply, we will not be able to complete the delivery and your order will be cancelled.

Responsible Service of Alcohol

Lotus Dining takes the responsible service of alcohol very seriously. If you, the customer, look under 25 and are unable to present valid photo identification, your order will be cancelled. If anyone present at the premises at the time of delivery looks under 25 and is not able to present valid photo identification, your order will be cancelled. If you, the customer, show signs of intoxication either when placing your order or at the time of delivery, your order will be cancelled. Alcohol cannot be left unattended for any reason at any time. We reserve the right to refuse service at our sole discretion, this may be because of our concern for a customer’s welfare and our commitment to responsible service in the community.

Cancelled Orders

If your order has been cancelled because you cannot present valid photo identification or you are intoxicated, your order will also be refunded, except for the delivery fee, which will be charged. If your order has been cancelled because you were unable to accept delivery because of an incorrect address or phone number, your order will be refunded, except for the delivery fee, which will be charged.

Website Content

The materials (including all software) and services at this site are provided “as is” without warranties of any kind including the warranty of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Lotus Dining obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this Site should be construed to alter such agreements.

Lotus Dining further does not warrant the accuracy and completeness of the materials, information or services at this Site.

Lotus Dining may make changes to the materials and services on this Site, or to the products and services described in them, at any time without notice. The materials and services on this Site may be out of date, and Lotus Dining makes no commitment to update the materials and services on this Site.

Information published on this Site may refer to products, programs or services that are not available in your area. Consult Lotus Dining for information regarding the products and services that may be available to you.

Privacy and receiving Commercial Electronic Messages

Our Privacy Policy is available here and forms part of these terms and conditions. You acknowledge and agree to the terms of our Privacy Policy.

You agree that we may send you commercial electronic messages and tailored advertising (which include marketing communications advertising goods and services) via various channels and media (including by email, SMS, phone and mail) where you have not opted out (as described below) from receiving such electronic messages sent to you by Lotus Dining via those channels or media. Your agreement to receive commercial electronic messages from us will be effective until you opt out.

You may opt out of the receipt of commercial electronic messages, by using the unsubscribe facility in the footer of any commercial electronic message. If you tell us you opt out of the receipt of such material, you will only receive information we are required by law to provide to you or factual information directly about your account, including changes to these terms and conditions and/or the Privacy Policy, Account transactions or other important information relating to products you have purchased.

Liability Disclaimer

The Site is provided by Lotus Dining in good faith but Lotus DIning does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the Site or the Content or any websites to which the Site is linked, and all warranties and representations are hereby excluded to the extent permitted by law.

The contents of the Site do not constitute advice and should not be relied upon in making, or refraining from making, any decision.

To the extent permitted by law, Lotus Dining hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the Content, the Site and/or any website to which the Site is linked, or any action taken (or refrained from being taken) as a result of using any of these.

Defective Products

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

  • to cancel your service contract with us; and
  • to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or services.

Sydney Serviced Postcodes: 2010
Our Service Hours are: 12.00 pm – 9.00 pm Friday to Sunday.